FAQ
Shipping
It is no problem to ship to the UK and Ireland, overseas in the rest of the world is more challenging because of the size of the boxes. Please contact us beforehand and we will propose a solution
It depends on where you are. Within the EU it takes usually 1-3 days to arrive. We have almost always all complete sets in stock and these are therefore directly available for shipment. The spare parts can take longer before they will be shipped, for logistical reasons. Overseas deliveries can take anywhere from 7-16 days. We will always keep you up to date about the expected delivery time
We use all major carriers, and local courier partners. Depending on your location we might contact you to decide what will be the best form of transport
We aim to always have all the complete sets, racing screens and subframes in stock. In total there are over 200 complete sets in stock at our warehouse in Holland. The seperated parts (i.e. a left sidepanel) will be produced after they are ordered and therefore have a longer lead time.
- In Holland and Belgium free shipping above 80 euro order value, from 0 to 80 8 euro
- In the EU approximately 30 euro for the bigger boxes
- UK around 75 for the bigger boxes and 30 for the smaller boxes
Our bodywork
We recommend to first install the set on the bike so that the holes that need to be drilled can be drilled before there is paint on the parts. The same counts for the small adaptations that sometimes need to be made. After that the parts should be cleaned with acetone before sanding and primering.
Because of our special ultrastrong resin we need less layers of polyesther for getting sufficient strenght and cohesion. When you hold one part in your hand you might think its rather thin and flexible. However once installed on the bike it is very firm because of the total cohesion. The advantage is obvious: an extremely lightweight product!
This usually speaks for itself, but of course not everyone has the same level of experience when it comes to working on motorcycles. We are working on manuals but you can always contact us for support.
Product
We always aim for making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. Custom made or ordered products cannot be returned. Please look at our return policy for further details
In general our products are standardized. The only product that can be customized is the seatpad. The thickness can be made thicker or tinner. Beware that the lead time is 3 to 4 weeks before this can be shipped. Also this product cannot be returned as it is customized
Company
We are based in the Netherlands and therefore well positioned geographically for the distribution of our products. Also many professional raceteams and headquarters of bike manufacturers are present in the Netherlands. This enables us to get the latest models fast and develop the products in conjunction with these teams.
Of course, if you have a registrered motorcycle (racing) company or own a raceteam we are happy to cooperate. Please contact us for the possibilities.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.